Sail Maui FAQ

Do you have snorkel gear on board?

Yes. We provide snorkel gear and will fit you for correct size. We also have a few optical masks on board, so let us know if you require one and we’ll do our best to accommodate you. If you wish to bring your own gear you are more than welcome.

Should we bring our own towels?

Please do. Sail Maui does not provide towels, however we do keep a small inventory on the boat for purchase.

Is there anything else we should bring?

A hat, sunglasses, camera, and reusable water bottle are at the top of our list. If you’re joining us on a sunset sail, especially during the winter months, you may want to bring a light jacket.

How far is the walk to Hulopo’e beach on Lana’i?

It’s a short 10 minute walk from Manele Harbor to the beach park. Guests that are unable or choose not to venture to the beach have access to picnic tables, shade, and facilities in the harbor area.

Can you accommodate special diets?

We can provide vegetarian or gluten free options through our catering companies, although people with severe nut allergies or who have celiac disease should be aware that we cannot guarantee there has been no cross contamination.

Will the boat go to more than one snorkel site?

Sail Maui catamarans Paragon and Paragon II go to one snorkel site per trip, although you will also have the option to snorkel from Hulopo’e Beach on our Lana’i trip. We specialize in performance sailing, so rather than motoring around to multiple spots, we’ll hit our favorite and then go for an exhilarating sail

Why can’t we use spray-on sunscreen?

Spray-on sunscreen has a tendency to go everywhere, including the deck, which can make maneuvering around the boat quite slippery and hazardous. It’s also generally very toxic to the ocean environment, and we are huge advocates of using reef-safe sunscreen to preserve our marine ecosystem.

Do you provide sunscreen?

Yes, Sail Maui provides reef-safe sunscreen as a courtesy on both of our boats. We highly recommend using ours or another marine friendly sunscreen, as chemicals in conventional brands wash off your skin while snorkeling and can kill coral and promote bleaching.

Can I purchase Sail Maui crew shirts?

Absolutely. We have UPF 50+ performance crew shirts as well as tees, tank tops, sweatshirts, hats, and towels for sale. We try to maintain an adequate supply on board, however if we do not have your size on the boat you can order

Will we see dolphins?

We sure hope so! We frequently see dolphins, especially on our Lana’i trip, however, dolphins are wild animals and while we will do our best, we can never guarantee that you will see them or any other wild marine life.

Does Sail Maui ever cancel trips?

Unfortunately sometimes we do have to cancel. Most often our cancellations are due to weather, but occasionally we have maintenance issues or our minimum passenger count is not met (6 for Lahaina departures, 8 for Ma’alaea). In the event of a cancellation, we will do our best to be in touch as soon as possible and will either accommodate you on another trip or provide compensation. *Passengers who book through agents will need to see their concierge.

Do Paragon & Paragon II really sail?

You betcha. Authentic sailing is what we’re all about, and it’s what sets us apart from the rest. If we have wind, we will definitely be sailing, and usually we have plenty.

Why are full face masks not permitted on Sail Maui Snorkel Excursions?
Great question! You cannot communicate with our crew. The masks often leak or fog up. And Full face masks have been known to restrict your breathing.