Where do I check in for my tour and how do I get there?
Depending on the tour, you will be departing from either Maalaea Harbor or Lahaina Harbor. Our map page will give you detailed directions and information on where to check in.
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What should I bring with me?
You only need to bring your towels, suits and sunscreen. We will provide everything else for you on the boat.
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I'm an avid sailor, can I drive the boat?
Absolutely!! Just let the Captain know you’d like to drive, and reach for the speed record of the day!
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Are we going to see dolphins on Lana'i or turtles at Molokini?
Generally, we will see dolphins on Lana'i tour, and turtles on our Molokini Tour. During whale season, December-May, enjoy the dramatic antics of the Humpback Whales, too!
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While at Molokini, do you do one snorkel location or two?
Typically, we only snorkel at one location, the spectacular Marine Preserve at Molokini Crater. This option is outstanding for our visitors, who enjoy the two hour experience at the Crater. We give you ample time to explore this incredible snorkel location, rather than rushing off to another less desirable spot. (Molokini weather permitting.)
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I’d like to take a Sunset tour on a Tuesday, and a Lana'i tour on a Sunday. Is this possible?
Yes, through our private charter options. Please visit our private charter page for details. However, our scheduled Sunset Sail is offered on Monday/Wednesday/Friday only, and our Lana'i tour is scheduled Monday through Saturday only.
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I'm pregnant, is the tour safe for me?
Absolutely! We have shared our tours with passengers in all “special conditions”. In fact, snorkeling and floating during pregnancy is one of the most comfortable experiences available here on Maui!
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I have small children, can they come?
Yes, children of all ages are welcome. However, we ask that you keep all small children under constant supervision.
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Can you accommodate people in wheelchairs or with other disabilities?
Yes, we do our best to accommodate everyone regardless of disability. If you have a specific need, please be sure to inform us during the booking process.
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Some members of my family may become seasick. What do you recommend?
Catamarans are quite stable vessels, much more so than monohull or power boats. However, if you are concerned about motion sickness, there are many over the counter or prescription remedies available. Please talk to your pharmacist or doctor about products available to you. If you are concerned about motion sickness, you should explore every option available.
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What types of payments do you accept?
We accept Visa, Master Card, American Express, JCB, Diners & Discover Card. We also accept travelers checks and cash - however, a credit card is still required to reserve your tour.
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I’d like to pay for my tour with cash. Is this possible?
Yes. However, to book your reservation, we will need your credit card to confirm the reservation. Your credit card number is part of the confirmation process. If you wish to pay cash at check-in, your card will not be charged prior. Your credit card will be charged only if you should change your mind at check-in or you don’t show up for your activity and cancel prior to the 24 hour cancellation policy.
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What is your privacy policy?
We will never sell or share your information with anyone.
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Will I receive tickets in the mail?
When purchasing in advance, all boarding tickets and confirmations are issued via email. If you do not have access to email, we will be happy to fax your confirmation and ticket information.
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What if my plans change after I make my reservation?
Credit card charges for our tours are processed once you make your reservation. Just notify us of your change in plans, either by email or by phone, and we will gladly adjust your reservation prior to the 24 hour cancellation policy.
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If you have any other questions, please feel free to contact us.

 

   



For immediate information, please call us toll free: 800-441-2087.
Due to the volume of emails, responses to emails can take up to three business days.
Phone hours are 7:00am-9:00pm Hawaii Standard Time Monday-Friday.

 

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